We try to fill all orders as fast as we can but we do take a couple weeks. Orders will be shipped with in 4 - 6 Weeks from the day the order is paid in full. Please don't email asking if we can ship just yours quicker. We'd like to help you but we just can't jump the orders that are in front.

Packages will be shipped using the U.S. Postal Service. Domestic shipments are sent priority mail or first class insured mail depending on weight. Our shipping and handling rate starts at $3.59 and goes up from there. If you are just ordering decals please use the shopping cart to place your order then email us for the total. The shipping will not be as high with just decals. All other orders the shipping is as quoted in the shopping cart.

International orders are shipped via Surface Mail or global priority mail. You will be billed for the extra shipping once your order is placed. Global priority mail takes about 2 weeks where Surface Mail takes 6-8 weeks once we ship your package. You may also be charged duty for your county. We do not collect it with your order. You can contact us at info@dollhouseportal.com

Returns

You can return an item with in 14 days.  Credit will be given minus shipping costs. Shipping costs are non refundable. All items must be sent  back in the same condition for a refund. We want all our customers to be happy!!