Standard Shipping

We try to fill all orders as fast as we can but we do take a couple weeks. Orders will be shipped with in 4 - 6 Weeks from the day the order is paid in full. Please don't email asking if we can ship just yours quicker. We'd like to help you but we just can't jump the orders that are in front.

Packages will be shipped using the U.S. Postal Service. Domestic shipments are sent priority mail or first class insured mail depending on weight. Our shipping and handling rate starts at $7.34 and goes up from there.

International orders are shipped via global priority mail. You will be billed for the extra shipping once your order is placed. You may also be charged duty for your county. We do not collect it. It is your responsibility to pay any taxes/duties. You can contact us at orders@dollhouseportal.com

Returns

You can return an item with in 7 days.  Credit will be given minus shipping costs. Shipping costs are non refundable. All items must be sent  back in the same condition for a refund. We want all our customers to be happy!!